Terms and Conditions xoloksgp –
Platform Usage Guidelines

Welcome to xoloksgp. These Terms and Conditions constitute a legally binding agreement between you (hereinafter referred to as "User" or "Player") and xoloksgp (hereinafter referred to as "Platform" or "We"). By registering an account, logging in or using any service provided by xoloksgp, you are deemed to have read, understood and agreed to comply with all terms and conditions stated in this document.

If you do not agree with any part of these terms, you are not permitted to use the xoloksgp platform. We advise you to read this entire document before deciding to register or play.

To use xoloksgp's services, you must meet the following eligibility requirements:

• Be at least 18 years of age or have reached the legal age for wagering in your jurisdiction, whichever is higher.
• Not listed on any self-exclusion list or betting prohibition in any relevant jurisdiction.
• Possess full legal capacity to enter into binding agreements.
• Not a citizen or resident of any country or jurisdiction that prohibits the use of online gambling services.

Each player is permitted to hold only one xoloksgp account. Players found to hold more than one account may have their accounts closed and funds forfeited without prior notice. During registration, you are required to provide accurate, complete and up-to-date information. xoloksgp reserves the right to verify your identity at any time through the KYC (Know Your Customer) process.

Xoloksgp offers a range of safe and convenient deposit and withdrawal methods. All financial transactions are processed through payment channels protected by SSL 256-bit encryption. The following guidelines apply to financial transactions:

• Minimum and maximum deposit amounts are subject to the chosen payment method and may change from time to time.
• Deposit funds will be credited to your account as soon as the payment is confirmed by the payment service provider.
• Withdrawals are processed within a set timeframe depending on the chosen withdrawal method. Withdrawals via local online banking are typically processed within 1 to 3 business days.
• Players are responsible for ensuring that the bank account or e-wallet details provided are accurate and up to date. xoloksgp is not liable for any losses resulting from incorrect information.
• Withdrawals will only be processed to an account registered in the same name as the xoloksgp account holder. Withdrawals to third-party accounts are not permitted.
• Xoloksgp reserves the right to request additional verification documents before processing a withdrawal as a security measure.

All transactions are final once confirmed. If there is any discrepancy or issue with your transaction, please contact the xoloksgp customer support team via live chat within 24 hours of the transaction occurring.

Xoloksgp offers a variety of bonuses and promotions to registered members. Each bonus and promotion is subject to specific terms and conditions stated in the relevant offer. In general, the following conditions apply:

• Each bonus may only be claimed once unless otherwise stated in the relevant offer.
• The wagering requirement (rollover) for each bonus must be met before a withdrawal is permitted. Rollover requirements are clearly stated in the terms of each offer.
• Bonuses cannot be combined unless otherwise stated.
• Xoloksgp reserves the right to cancel any bonus granted to players suspected of fraud or abuse of the bonus system.
• Unused bonuses may expire once the designated time period has elapsed.
• Xoloksgp VIP members are entitled to exclusive offers not available to regular members. Further details about the VIP program can be found on the VIP Program.

All games available on the xoloksgp platform use a Random Number Generator (RNG) system that has been certified by internationally accredited independent certification bodies. This ensures the fairness and randomness of every game outcome.

Players are strictly prohibited from doing any of the following while playing at xoloksgp:

• Using automated software or tools (bots) to play.
• Engaging in any form of hacking, modification, or attempts to breach the platform's systems.
• Collaborating or conspiring with other players to cheat the system (collusion).
• Exploiting any bugs or technical vulnerabilities in the platform for unauthorized gain.
• Using another person's account to play.

Any violation of the game rules will result in appropriate action, including warnings, account suspension or permanent account closure. xoloksgp's decision in such matters is final.

As a xoloksgp player, you are fully responsible for the security of your account. This includes:

• Keep your account password confidential. Do not share your login credentials with anyone.
• Ensure that no one else uses your device to access your xoloksgp account.
• Report any suspicious activity on your account to the support team immediately.
• Update your personal information whenever any changes occur.

Xoloksgp will not be held liable for any losses resulting from unauthorized use of your account where such losses are caused by your own negligence in safeguarding your login credentials.

Player privacy is a top priority at xoloksgp. How we collect, store and use your personal data is explained in detail in Privacy Policy us. By using the xoloksgp platform, you agree to the data collection and usage practices described in that Privacy Policy.

Xoloksgp will not sell, transfer or disclose your personal data to third parties without your consent, except where required by law or regulatory obligation.

Xoloksgp is committed to responsible gaming practices. We provide a range of tools to help players manage their gaming activity:

• Setting daily, weekly and monthly deposit limits.
• Self-imposed playtime limits that players can set themselves.
• Temporary or permanent self-exclusion from the platform.
• Access to information and resources related to problem gambling.

If you are concerned about your own gaming habits or those of someone you know, we encourage you to read more on our Responsible Gaming us or contact our support team for assistance.

Xoloksgp provides the platform "as is" without any express or implied warranties, to the extent permitted by law. We are not liable for any indirect, incidental or consequential losses arising from the use of the platform.

Xoloksgp does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance or technical emergencies may cause the platform to be temporarily inaccessible. We will endeavour to notify players of any planned maintenance in advance.

You have the right to close your xoloksgp account at any time by contacting our customer support team. Prior to account closure, all valid fund balances will be returned to you subject to identity verification requirements and provided there are no outstanding term violations.

Xoloksgp also reserves the right to suspend or close a player's account without prior notice under the following circumstances:

• Violation of any terms in this document.
• Fraudulent activity or suspicious transactions.
• Failure to submit the required identity verification documents.
• Players found to be under the stipulated minimum age.
• There is a court order or regulatory directive requiring such action.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the jurisdiction in which the xoloksgp platform operates. Any dispute arising from or in connection with the use of the xoloksgp platform shall first be resolved through customer support channels. If the dispute cannot be resolved internally, it may be referred to a neutral arbitration agreed upon by both parties.

In the event of any discrepancy between other language versions and the Malay version of this document, the Malay version shall prevail for interpretation purposes for Malaysian players.

If you have any questions or concerns regarding these Terms and Conditions, please contact the xoloksgp customer support team via live chat, available 24/7 on the platform. Our team is ready to assist you in both Malay and English.

For more information on our privacy policy, please visit Privacy Policy. For frequently asked questions, visit the FAQ us.